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Basic Problems         

*I keep getting logged out when I try to do anything:
This is due to your cookies being bad/old and can be easily fixed by just clearing your browser cookies. Click here to view how.
 
*I have changed my previous email address:
Send us a message via the Contact page including your previous email address along with your new email address. We will contact you via email on your new email address to confirm the change.
 
*The site keeps telling me that my password is incorrect:
Follow this link to get your screenname and a temporary password emailed to you, then you can update your temporary password.
 
*I can't send messages:
www.MeetYourSingles.com is a subscription-based service. If the site tells you that you need to subscribe, you need to subscribe because your trial-period has ended. We offer several different levels of subscriptions and methods of payment. Click here to view the memberships that we currently offer. Choose the method that is best suitable for you.
 
*When I am searching in my country or state I don't get any results:
It is possible that your location information is incorrect, check your profile to make sure this information is valid. Next, if you are not in the U.S., it is possible that there are not many members in your country, try a search that is not as specific.
 
***Don't see the Answer(s) to the Question(s) that you have? Click here to view Site FAQ's.

Contact Us
Contact us via email at: support@MeetYourSingles.com or use the area provided to the right of the screen to send us an email.
 
 
 
 
 
 
 
 
 
 
 

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